Payment Policy
TheSentryShop Payment Policy
TheSentryShop offers multiple secure payment methods to allow customers to complete their orders quickly and confidently.
Payment Methods
Credit/Debit Card
We accept all major credit and debit cards, including Visa, Mastercard, American Express, Diners Club, Discover, Maestro, and UnionPay.
To pay by card:
- Select Credit/Debit Card at checkout.
- Enter the card number, expiration date, and CVV.
- Complete the billing information as requested.
- Confirm the payment. A confirmation page will appear, and a receipt is sent by email.
Apple Pay & Google Pay
Apple Pay and Google Pay are supported on compatible devices for a fast, secure, contactless checkout.
To use these:
- Select Apple Pay or Google Pay at checkout.
- Authenticate the payment using Face ID, Touch ID, or the device password.
- Confirm shipping and billing information.
- After payment, a confirmation page with order details will be displayed.
Shop Pay
Shop Pay provides an accelerated, secure checkout experience.
To use:
- Select Shop Pay at checkout.
- Log in to the Shop Pay account.
- Complete the transaction. A confirmation page will follow.
Shop Pay Installments
Shop Pay Installments lets you split your purchase into smaller payments over time, subject to eligibility. Shop Pay Installments is provided by Shop Pay and is subject to their own terms and eligibility criteria.
To use:
- Select Shop Pay Installments at checkout.
- Complete a quick eligibility check.
- Choose your installment plan and confirm.
- Your order is processed once the first installment is approved, and a confirmation page with order details will follow.
Currency
All transactions are processed in British Pounds (GBP). All prices displayed include applicable taxes where required.
Security & Protection
- Payment information is encrypted using SSL technology.
- TheSentryShop does not store full payment details.
- All transactions are monitored to comply with applicable security standards.
- TheSentryShop reserves the right to refuse or cancel any order suspected of fraud or unauthorised activity.
Refunds & Payment Disputes
For details regarding refunds, returns, or payment disputes, please refer to our Return & Refund Policy.
Questions
Questions about payments can be sent to support@thesentryshop.com
Contact Information
TheSentryShop
Address: Airedale House Business Centre, 423 Kirkstall Road, Leeds, LS4 2EW, United Kingdom
Email: support@thesentryshop.com
Phone:+447893931891
Customer Service Hours:
Monday–Friday, 9:00 AM – 5:00 PM UK time
Response Time:
We respond to all emails within 24 business hours (Monday–Friday). Emails received over the weekend are answered on Monday.